This Privacy Notice for ALEKSANDAR STANČEVIĆ PR RAČUNARSKO PROGRAMIRANJE ARTEP TECH SUBOTICA (doing business as Social Escape) ("we," "us," or "our"), describes how and why we might access, collect, store, use, and/or share ("process") your personal information when you use our services ("Services"), including when you:

• Download and use our mobile application (Social Escape), or any other application of ours that links to this Privacy Notice.
• Use Social Escape — a mobile application that lets users schedule simulated incoming AI-powered phone calls. When the scheduled time arrives, the user's phone rings and an AI voice agent has a natural conversation with them, helping them gracefully exit awkward social situations. All calls happen on the user's own device — the app does not place real telephone calls to or from any third-party phone number. The app interface is available in English, Serbian, Spanish, French, and German; AI conversations are currently supported in English, Spanish, French, and German. The app uses the following third-party services to deliver the core experience:
  • Vapi (AI voice agent and call orchestration)
  • ElevenLabs (text-to-speech voice synthesis, accessed through Vapi)
  • Groq and Deepgram (large-language-model inference and speech-to-text, accessed through Vapi)
  • Daily.co (real-time audio streaming via WebRTC)
  • Supabase (database, anonymous authentication, file storage, and serverless functions)
  • Firebase Cloud Messaging (push notification delivery)
  • Firebase Analytics (in-app event analytics)
  • Google AdMob (advertising in the free tier; non-personalized ads only)
  • Sentry (crash and error monitoring)
  • Google Play Billing (in-app purchase processing)
  • Expo EAS (mobile app build and over-the-air JavaScript updates)
  The app collects microphone audio in real time during AI conversations (not retained), an anonymous account identifier, push notification tokens, optional user-uploaded character avatar images, in-app analytics events, and purchase records. No data is sold to third parties; advertising in the free tier is non-personalized.
• Engage with us in other related ways, including any marketing or events.

Questions or concerns? Reading this Privacy Notice will help you understand your privacy rights and choices. We are responsible for making decisions about how your personal information is processed. If you do not agree with our policies and practices, please do not use our Services. If you still have any questions or concerns, please contact us at aleksandar@arteptech.com.

Summary of Key Points

This summary provides key points from our Privacy Notice, but you can find out more details about any of these topics by clicking the link following each key point or by using our table of contents below to find the section you are looking for.

What personal information do we process? When you visit, use, or navigate our Services, we may process personal information depending on how you interact with us and the Services, the choices you make, and the products and features you use.

Do we process any sensitive personal information? Some of the information may be considered "special" or "sensitive" in certain jurisdictions, for example your racial or ethnic origins, sexual orientation, and religious beliefs. We do not process sensitive personal information.

Do we collect any information from third parties? We do not collect any information from third parties.

How do we process your information? We process your information to provide, improve, and administer our Services, communicate with you, for security and fraud prevention, and to comply with law. We may also process your information for other purposes with your consent.

In what situations and with which parties do we share personal information? We may share information in specific situations and with specific third parties.

How do we keep your information safe? We have adequate organizational and technical processes and procedures in place to protect your personal information. However, no electronic transmission over the internet or information storage technology can be guaranteed to be 100% secure, so we cannot promise or guarantee that hackers, cybercriminals, or other unauthorized third parties will not be able to defeat our security and improperly collect, access, steal, or modify your information.

What are your rights? Depending on where you are located geographically, the applicable privacy law may mean you have certain rights regarding your personal information.

How do you exercise your rights? The easiest way to exercise your rights is by visiting our data-request form, or by contacting us. We will consider and act upon any request in accordance with applicable data protection laws.

1. What Information Do We Collect?

Account & identifiers

In Short: The app uses anonymous device-based authentication — no email, password, or social login is required.

On first launch the app creates an anonymous account in our authentication provider (Supabase Auth) and assigns it a unique, randomly generated user identifier (UUID). That identifier is stored on your device in local storage and is the only thing that ties your in-app purchases, scheduled calls, custom characters, and balance to "you" on our backend. We do not collect email addresses, passwords, real names, phone numbers, or third-party social-login identities (Google, Facebook, X, etc.).

Information you provide

The personal information we collect depends on how you interact with the Services, the choices you make, and the features you use. It may include:

• Voice audio during AI conversations. When you receive an AI-generated call, your microphone audio is streamed in real time to our voice infrastructure (Vapi, Daily.co, and the AI providers Vapi orchestrates) to power the conversation. Audio is processed in real time and discarded when the call ends — it is not retained beyond the active session.
• Custom character settings. Caller name, fake phone number label, persona text, default scenario, voice ID, and any custom avatar image (JPEG/PNG/WEBP, up to 5 MB) that you upload from your device's camera or photo library.
• Scheduled-call metadata. Caller name, scheduled time, selected language, optional scenario text, and selected character.
• Support correspondence. If you contact us by email or via the in-app contact form, we receive whatever you choose to send.

Information collected automatically

• Push notification token. When you grant notification permission, the app registers an FCM (Firebase Cloud Messaging) registration token with our backend so we can deliver the lock-screen ring at the time you scheduled. The token is stored alongside your anonymous user ID and the device platform.
• Call-ledger metadata. For every call that fires, we record the mode (free signal-loss call or AI call), reserved/actual seconds, the Vapi call ID, start/end timestamps, and any end-of-call error. We do not record audio.
• Purchase records. Google order ID, product SKU, base plan ID, amount and currency, and the raw Google Play receipt are stored after a successful purchase. We store the Google Play purchase token so we can cancel active subscriptions on your behalf if you delete your account (see Section 9 and Section 12).
• Ad-reward records. When you watch a rewarded video ad in the free tier, AdMob's server-side verification token and reward identifier are stored so we can credit the call grant and dedupe replays.
• Diagnostic data. Crash reports, JS error reports, performance metrics, and breadcrumb logs are sent to Sentry for engineering troubleshooting. These may contain the anonymous user UUID, device model, OS version, app version, and the in-app screen where the error occurred. They are not used for advertising.
• In-app analytics events. Firebase Analytics records events like onboarding_completed, call_initiated, call_completed, purchase_started, and purchase_completed, along with parameters such as language, character ID, call duration, SKU, and amount. Firebase Analytics is bound to the anonymous user UUID we set as the analytics user ID, and (on Android) may also reference the device's resettable advertising identifier (GAID). You can reset or limit the GAID at any time in your device's Google settings → Ads.
• Advertising identifier. In the free tier, AdMob receives your Android Advertising ID (GAID) for ad serving and frequency capping. We request non-personalized ads only — your GAID is not used to build a personalized advertising profile by the app.
• Standard device & log data. When you connect to our backend or to third-party providers, their servers automatically log your IP address, device model, OS version, app version, and timestamps. This data is used to operate, secure, and debug the Services.

Sensitive information

We do not knowingly process special-category or sensitive personal information (racial or ethnic origin, sexual orientation, religious beliefs, health data, biometric identifiers, etc.). We do not extract biometric voiceprints from your microphone audio, perform speaker identification, or use voice characteristics for advertising profiling.

Payment data

All in-app purchases and subscriptions are processed by Google Play Billing. Google receives your payment information directly. We never see, collect, store, or have access to your payment card number, CVV, billing address, or any other payment instrument data. We only receive a Google order ID, SKU, amount, currency, and a purchase token confirming the transaction — used to grant the corresponding entitlement to your account. Google's privacy notice is available at policies.google.com/privacy.

Information from third parties

We do not buy personal information from data brokers or receive it from third-party social networks (we do not offer social login). The third-party providers listed in Section 4 receive information from you only as needed to deliver the part of the Service they operate.

Google API

Our use of information received from Google APIs adheres to the Google API Services User Data Policy, including the Limited Use requirements.

2. How Do We Process Your Information?

In Short: We process your information to provide, improve, and administer our Services, communicate with you, for security and fraud prevention, and to comply with law. We may also process your information for other purposes only with your prior explicit consent.

We process your personal information for a variety of reasons, depending on how you interact with our Services, including:

• To facilitate account creation and authentication and otherwise manage user accounts.
• To deliver and facilitate delivery of services to the user.
• To respond to user inquiries/offer support to users.
• To send administrative information to you.
• To fulfill and manage your orders.
• To request feedback.
• To protect our Services, including fraud monitoring and prevention.
• To identify usage trends.
• To save or protect an individual's vital interest.
• To process audio in real-time during AI voice conversations and to schedule simulated incoming calls at the user's chosen time.
• Improve AI conversation quality. Aggregate, anonymized analysis of call duration, language usage, and feature engagement patterns.

3. What Legal Bases Do We Rely On to Process Your Personal Information?

In Short: We only process your personal information when we believe it is necessary and we have a valid legal reason (i.e., legal basis) to do so under applicable law, like with your consent, to comply with laws, to provide you with services to enter into or fulfill our contractual obligations, to protect your rights, or to fulfill our legitimate business interests.

If you are located in the EU or UK, this section applies to you.

The General Data Protection Regulation (GDPR) and UK GDPR require us to explain the valid legal bases we rely on in order to process your personal information. As such, we may rely on the following legal bases:

• Consent. We may process your information if you have given us permission to use your personal information for a specific purpose. You can withdraw your consent at any time.
• Performance of a Contract. We may process your personal information when we believe it is necessary to fulfill our contractual obligations to you.
• Legitimate Interests. We may process your information when reasonably necessary to achieve our legitimate business interests. For example:
  • Analyze how our Services are used so we can improve them.
  • Diagnose problems and/or prevent fraudulent activities.
  • Understand how our users use our products and services.
  • Continuously improve the realism, latency, and accuracy of AI-generated conversations across supported languages.
• Legal Obligations. We may process your information where necessary for compliance with our legal obligations.
• Vital Interests. We may process your information where necessary to protect your vital interests or the vital interests of a third party.

If you are located in Canada, this section applies to you.

We may process your information if you have given us specific permission (i.e., express consent) to use your personal information for a specific purpose, or in situations where your permission can be inferred (i.e., implied consent). You can withdraw your consent at any time.

In some exceptional cases, we may be legally permitted under applicable law to process your information without your consent, including, for example:

• If collection is clearly in the interests of an individual and consent cannot be obtained in a timely way.
• For investigations and fraud detection and prevention.
• For business transactions provided certain conditions are met.
• If it is contained in a witness statement and the collection is necessary to assess, process, or settle an insurance claim.
• For identifying injured, ill, or deceased persons and communicating with next of kin.
• If we have reasonable grounds to believe an individual has been, is, or may be victim of financial abuse.
• If it is reasonable to expect collection and use with consent would compromise the availability or the accuracy of the information and the collection is reasonable for purposes related to investigating a breach of an agreement or a contravention of the laws of Canada or a province.
• If disclosure is required to comply with a subpoena, warrant, court order, or rules of the court relating to the production of records.
• If it was produced by an individual in the course of their employment, business, or profession and the collection is consistent with the purposes for which the information was produced.
• If the collection is solely for journalistic, artistic, or literary purposes.
• If the information is publicly available and is specified by the regulations.

We may disclose de-identified information for approved research or statistics projects, subject to ethics oversight and confidentiality commitments.

4. When and With Whom Do We Share Your Personal Information?

In Short: We may share information in specific situations described in this section and/or with the following third parties.

Vendors, Consultants, and Other Third-Party Service Providers. We may share your data with third-party vendors, service providers, contractors, or agents ("third parties") who perform services for us or on our behalf and require access to such information to do that work. We have contracts in place with our third parties, which are designed to help safeguard your personal information. This means that they cannot do anything with your personal information unless we have instructed them to do it. They will also not share your personal information with any organization apart from us. They also commit to protect the data they hold on our behalf and to retain it for the period we instruct.

The third parties we currently share personal information with are:

• Voice AI conversation orchestration: Vapi (US). Vapi receives microphone audio in real time and forwards it to upstream AI providers it manages on our behalf (currently Groq for language-model inference, Deepgram for speech-to-text, and ElevenLabs for text-to-speech). Audio is not retained beyond the active call.
• Real-time WebRTC audio routing: Daily.co (US).
• Cloud database, anonymous authentication, file storage, and serverless functions: Supabase (EU — hosted in Germany; serverless function execution may run in additional regions including the United States and Ireland).
• Push notification delivery: Firebase Cloud Messaging (Google LLC, US).
• In-app event analytics: Firebase Analytics (Google LLC, US).
• Advertising (free tier only, non-personalized): Google AdMob (Google LLC, US).
• Crash and error monitoring: Sentry (US).
• In-app purchase processing: Google Play Billing (Google LLC).
• Mobile app build and over-the-air JavaScript updates: Expo EAS (US).
• Contact / data-request form: Tally (Belgium — only if you submit our contact form).

We do not currently use PostHog, Firebase Crashlytics, Termly, Anthropic, OpenAI, Google Sign-In, Facebook Login, X Login, or Paddle — any earlier reference to these providers no longer applies.

We also may need to share your personal information in the following situations:

• Business Transfers. We may share or transfer your information in connection with, or during negotiations of, any merger, sale of company assets, financing, or acquisition of all or a portion of our business to another company.

5. What Is Our Stance on Third-Party Websites?

In Short: We are not responsible for the safety of any information that you share with third parties that we may link to or who advertise on our Services, but are not affiliated with, our Services.

The Services may link to third-party websites, online services, or mobile applications and/or contain advertisements from third parties that are not affiliated with us and which may link to other websites, services, or applications. Accordingly, we do not make any guarantee regarding any such third parties, and we will not be liable for any loss or damage caused by the use of such third-party websites, services, or applications. The inclusion of a link towards a third-party website, service, or application does not imply an endorsement by us. We cannot guarantee the safety and privacy of data you provide to any third-party websites. Any data collected by third parties is not covered by this Privacy Notice. We are not responsible for the content or privacy and security practices and policies of any third parties, including other websites, services, or applications that may be linked to or from the Services. You should review the policies of such third parties and contact them directly to respond to your questions.

6. Do We Offer Artificial Intelligence-Based Products?

In Short: Yes — the entire core feature (the AI-generated incoming call) is powered by AI.

The Service's core feature is an AI-generated voice agent that calls you at a scheduled time and holds a short conversation following the persona and scenario you configured. The terms in this Privacy Notice govern your use of these AI features.

AI service providers we currently use

The AI call is orchestrated by Vapi, which routes audio to upstream providers it manages on our behalf:

• Groq — large-language-model inference (generates the AI assistant's spoken replies)
• Deepgram — speech-to-text (transcribes what you say into text the LLM can respond to)
• ElevenLabs — text-to-speech (synthesizes the AI assistant's voice)
• Daily.co — real-time WebRTC transport for the audio stream

We do not currently use Anthropic, OpenAI, or any other AI provider directly from the app — any earlier reference to those providers no longer applies. The set of upstream providers Vapi uses can change without amendment to this notice; we will keep the list above current.

What AI features do

• Conversational AI (real-time voice dialogue)
• Speech recognition (your voice → text)
• Text-to-speech synthesis (AI voice generation)

How we process your data with AI

Microphone audio captured during an AI call is streamed in real time to Vapi and Daily.co for processing. The transcribed user input is passed to the LLM provider (Groq) and the response text is passed to the TTS provider (ElevenLabs). Audio recordings are not retained after the call ends. We do not extract biometric voiceprints, perform speaker identification, or use voice characteristics for advertising profiling.

How to opt out

To stop AI processing of your data:

• Stop scheduling new AI calls — only the "free signal-loss" mode runs without AI.
• Open Settings → Delete Account to permanently remove your data and stop future calls.
• Or contact us using the details in Section 21.

7. How Do We Handle Your Social Logins?

In Short: We do not offer social login. The app uses anonymous device-based authentication only.

Social Escape does not integrate Google Sign-In, Facebook Login, "Sign in with Apple," X (Twitter) login, or any other social or third-party identity provider. On first launch the app creates an anonymous account in our authentication provider (Supabase Auth) and stores the resulting identifier on your device. We never receive profile information from a social network.

8. Is Your Information Transferred Internationally?

In Short: We may transfer, store, and process your information in countries other than your own.

Our servers are located in Germany and the United States. Regardless of your location, please be aware that your information may be transferred to, stored by, and processed by us in our facilities and in the facilities of the third parties with whom we may share your personal information, including facilities in the United States, Germany, Ireland, and other countries.

If you are a resident in the European Economic Area (EEA), United Kingdom (UK), or Switzerland, then these countries may not necessarily have data protection laws or other similar laws as comprehensive as those in your country. However, we will take all necessary measures to protect your personal information in accordance with this Privacy Notice and applicable law.

European Commission's Standard Contractual Clauses

We have implemented measures to protect your personal information, including by using the European Commission's Standard Contractual Clauses for transfers of personal information between our group companies and between us and our third-party providers. These clauses require all recipients to protect all personal information that they process originating from the EEA or UK in accordance with European data protection laws and regulations. Our Standard Contractual Clauses can be provided upon request.

9. How Long Do We Keep Your Information?

In Short: We keep your information for as long as necessary to fulfill the purposes outlined in this Privacy Notice unless otherwise required by law.

We will only keep your personal information for as long as it is necessary for the purposes set out in this Privacy Notice, unless a longer retention period is required or permitted by law (such as tax, accounting, or other legal requirements). No purpose in this notice will require us keeping your personal information for longer than the period of time in which users have an account with us.

When we have no ongoing legitimate business need to process your personal information, we will either delete or anonymize such information, or, if this is not possible (for example, because your personal information has been stored in backup archives), then we will securely store your personal information and isolate it from any further processing until deletion is possible.

10. How Do We Keep Your Information Safe?

In Short: We aim to protect your personal information through a system of organizational and technical security measures.

We have implemented appropriate and reasonable technical and organizational security measures designed to protect the security of any personal information we process. However, despite our safeguards and efforts to secure your information, no electronic transmission over the Internet or information storage technology can be guaranteed to be 100% secure, so we cannot promise or guarantee that hackers, cybercriminals, or other unauthorized third parties will not be able to defeat our security and improperly collect, access, steal, or modify your information. Although we will do our best to protect your personal information, transmission of personal information to and from our Services is at your own risk. You should only access the Services within a secure environment.

11. Do We Collect Information From Minors?

In Short: We do not knowingly collect data from or market to children under 18 years of age or the equivalent age as specified by law in your jurisdiction.

We do not knowingly collect, solicit data from, or market to children under 18 years of age or the equivalent age as specified by law in your jurisdiction, nor do we knowingly sell such personal information. By using the Services, you represent that you are at least 18 or the equivalent age as specified by law in your jurisdiction or that you are the parent or guardian of such a minor and consent to such minor dependent's use of the Services. If we learn that personal information from users less than 18 years of age or the equivalent age as specified by law in your jurisdiction has been collected, we will deactivate the account and take reasonable measures to promptly delete such data from our records. If you become aware of any data we may have collected from children under age 18 or the equivalent age as specified by law in your jurisdiction, please contact us at aleksandar@arteptech.com.

12. What Are Your Privacy Rights?

In Short: Depending on your state of residence in the US or in some regions, such as the European Economic Area (EEA), United Kingdom (UK), Switzerland, and Canada, you have rights that allow you greater access to and control over your personal information. You may review, change, or terminate your account at any time, depending on your country, province, or state of residence.

In some regions (like the EEA, UK, Switzerland, and Canada), you have certain rights under applicable data protection laws. These may include the right (i) to request access and obtain a copy of your personal information, (ii) to request rectification or erasure; (iii) to restrict the processing of your personal information; (iv) if applicable, to data portability; and (v) not to be subject to automated decision-making. If a decision that produces legal or similarly significant effects is made solely by automated means, we will inform you, explain the main factors, and offer a simple way to request human review. In certain circumstances, you may also have the right to object to the processing of your personal information.

If you are located in the EEA or UK and you believe we are unlawfully processing your personal information, you also have the right to complain to your Member State data protection authority or UK data protection authority. If you are located in Switzerland, you may contact the Federal Data Protection and Information Commissioner.

Withdrawing your consent: If we are relying on your consent to process your personal information, you have the right to withdraw your consent at any time. You can withdraw your consent at any time by contacting us using the contact details below or updating your preferences. However, please note that this will not affect the lawfulness of the processing before its withdrawal nor, when applicable law allows, will it affect the processing of your personal information conducted in reliance on lawful processing grounds other than consent.

Account Information

You can delete your account directly from inside the app:

1. Open Settings.
2. Scroll to the bottom and tap Delete Account.
3. Read the confirmation dialog and tap Delete forever.

When you confirm, our backend permanently removes your profile, token balance, scheduled calls, custom characters, uploaded avatar images, push notification tokens, ad-reward records, call history, and purchase records. Active Lifetime Premium ownership is tracked on the Google Play side (tied to your Google account, not our anonymous identifier), so it persists in Google Play after you delete your in-app account — if you reinstall and sign in with the same Google account, Play will restore the ad-free entitlement. We do not process automated subscription cancellations because we no longer offer subscription products.

We may retain a minimal amount of information after deletion where applicable law requires it (for example, financial transaction records kept for tax and accounting purposes — see Section 18). Backup snapshots may take up to 90 days to age out, after which the data is permanently gone.

Alternatively, you may email us at aleksandar@arteptech.com or use our data-request form to request review, correction, or deletion. We will act on verified requests within the time periods required by applicable law.

13. Controls for Do-Not-Track Features

Most web browsers and some mobile operating systems and mobile applications include a Do-Not-Track ("DNT") feature or setting you can activate to signal your privacy preference not to have data about your online browsing activities monitored and collected. At this stage, no uniform technology standard for recognizing and implementing DNT signals has been finalized. As such, we do not currently respond to DNT browser signals or any other mechanism that automatically communicates your choice not to be tracked online. If a standard for online tracking is adopted that we must follow in the future, we will inform you about that practice in a revised version of this Privacy Notice.

California law requires us to let you know how we respond to web browser DNT signals. Because there currently is not an industry or legal standard for recognizing or honoring DNT signals, we do not respond to them at this time.

14. Do United States Residents Have Specific Privacy Rights?

In Short: If you are a resident of California, Colorado, Connecticut, Delaware, Florida, Indiana, Iowa, Kentucky, Maryland, Minnesota, Montana, Nebraska, New Hampshire, New Jersey, Oregon, Rhode Island, Tennessee, Texas, Utah, or Virginia, you may have the right to request access to and receive details about the personal information we maintain about you and how we have processed it, correct inaccuracies, get a copy of, or delete your personal information.

Categories of Personal Information We Collect

The table below shows the categories of personal information we have collected in the past twelve (12) months.

Category	Examples (as applied to Social Escape)	Collected
A. Identifiers	Anonymous user UUID, FCM push notification token, IP address (in server logs), device advertising identifier (GAID)	YES
B. Customer Records (CA)	Real name, contact info, education, employment, financial info	NO
C. Protected classifications	Gender, age, race, ethnicity, marital status	NO
D. Commercial information	Google Play order ID, SKU, amount, currency, raw receipt	YES
E. Biometric information	Fingerprints, voiceprints, faceprints	NO
F. Internet/network activity	In-app analytics events (call_initiated, purchase_completed, etc.), crash logs, app interaction patterns	YES
G. Geolocation data	Precise device location (GPS)	NO
H. Audio, electronic, sensory	Microphone audio during AI calls (streamed only, never stored); optional user-uploaded character avatar images	YES
I. Professional/employment	Business contact details, job title, work history	NO
J. Education Information	Student records and directory information	NO
K. Inferences	Profile or summary about preferences and characteristics	NO
L. Sensitive personal information	SSN, precise geolocation, racial or ethnic origin, religion, union membership, health, sex life, etc.	NO

Retention by category:

• Category A (identifiers) — for the lifetime of your anonymous account, until you delete it via the in-app "Delete Account" flow or by request.
• Category D (commercial) — retained for the period required by Serbian and EU accounting/tax regulations (typically 5–7 years), even after account deletion. The purchase token is used to cancel an active Play subscription on account deletion and then no longer needed.
• Category F (network activity) — analytics events bound to the anonymous user UUID; deleted with the account. Crash/error reports retained in Sentry per its 90-day default.
• Category H (audio/sensory) — microphone audio is processed in real time and never stored on our servers. User-uploaded avatar images are deleted with the account.

How We Use and Share Personal Information

We share the following with the third parties listed in Section 4, only as needed for them to perform their function: the anonymous user UUID, the FCM token (with FCM), Google Play purchase data (with Google Play Billing and Play Developer API), microphone audio during AI calls (with Vapi, Daily.co, and the upstream providers Vapi uses), analytics events (with Firebase Analytics), the Google Advertising ID (GAID) (with AdMob, for non-personalized ad serving and frequency capping), and crash/error logs (with Sentry).

We do not "sell" personal information in the traditional sense — we receive no monetary consideration in exchange for any user data. However, under California, Colorado, Connecticut, and similar US state laws, sharing the GAID with AdMob for advertising purposes is treated as "sharing" of personal information even when ads are non-personalized. You may opt out of this sharing by resetting or limiting the GAID in your Android device's Settings → Google → Ads. Under iOS the App Tracking Transparency framework applies if/when an iOS version of the app ships.

In the preceding twelve (12) months we have disclosed for a business purpose: Category A. Identifiers, Category D. Commercial information, Category F. Network activity, and Category H. Audio & sensory. We have shared with AdMob: the device advertising identifier (Category A) for non-personalized ad serving. We have not "sold" personal information.

Your Rights

You have rights under certain US state data protection laws. However, these rights are not absolute, and in certain cases, we may decline your request as permitted by law. These rights include:

• Right to know whether or not we are processing your personal data.
• Right to access your personal data.
• Right to correct inaccuracies in your personal data.
• Right to request the deletion of your personal data.
• Right to obtain a copy of the personal data you previously shared with us.
• Right to non-discrimination for exercising your rights.
• Right to opt out of the processing of your personal data if it is used for targeted advertising, the sale of personal data, or profiling in furtherance of decisions that produce legal or similarly significant effects.

Depending upon the state where you live, you may also have additional rights such as the right to access categories of personal data being processed, obtain a list of categories of third parties to which we have disclosed personal data, review and correct profiling, or limit the use and disclosure of sensitive personal data.

How to Exercise Your Rights

To exercise these rights, you can contact us by visiting our data-request form, by emailing us at aleksandar@arteptech.com, or by referring to the contact details at the bottom of this document.

Under certain US state data protection laws, you can designate an authorized agent to make a request on your behalf. We may deny a request from an authorized agent that does not submit proof that they have been validly authorized to act on your behalf.

Request Verification

Upon receiving your request, we will need to verify your identity to determine you are the same person about whom we have the information in our system. We will only use personal information provided in your request to verify your identity or authority to make the request.

Appeals

Under certain US state data protection laws, if we decline to take action regarding your request, you may appeal our decision by emailing us at aleksandar@arteptech.com. We will inform you in writing of any action taken or not taken in response to the appeal. If your appeal is denied, you may submit a complaint to your state attorney general.

California "Shine The Light" Law

California Civil Code Section 1798.83, also known as the "Shine The Light" law, permits our users who are California residents to request and obtain from us, once a year and free of charge, information about categories of personal information (if any) we disclosed to third parties for direct marketing purposes and the names and addresses of all third parties with which we shared personal information in the immediately preceding calendar year.

15. Do Other Regions Have Specific Privacy Rights?

In Short: You may have additional rights based on the country you reside in.

Australia and New Zealand

We collect and process your personal information under the obligations and conditions set by Australia's Privacy Act 1988 and New Zealand's Privacy Act 2020 (Privacy Act).

This Privacy Notice satisfies the notice requirements defined in both Privacy Acts. If you do not wish to provide the personal information necessary to fulfill their applicable purpose, it may affect our ability to provide our services, in particular:

• Offer you the products or services that you want.
• Respond to or help with your requests.
• Manage your account with us.
• Confirm your identity and protect your account.

At any time, you have the right to request access to or correction of your personal information. If you believe we are unlawfully processing your personal information, you have the right to submit a complaint about a breach of the Australian Privacy Principles to the Office of the Australian Information Commissioner and a breach of New Zealand's Privacy Principles to the Office of New Zealand Privacy Commissioner.

Republic of South Africa

At any time, you have the right to request access to or correction of your personal information. If you are unsatisfied with the manner in which we address any complaint with regard to our processing of personal information, you can contact the office of the regulator:

16. Voice Processing and AI Conversations

When you receive an AI-generated call through this app, audio is processed in real-time by our voice infrastructure (Vapi and Daily.co). We do not retain audio recordings beyond the active session — recordings are discarded immediately when the call ends. We do not extract biometric identifiers from your voice, perform voice recognition for the purpose of identifying you, or use voice characteristics for advertising profiling. The AI assistant is a generative model. Its responses are produced in real-time and do not represent advice from a real person, medical professional, lawyer, or any other expert. Conversations are intended for entertainment and personal-safety use only.

17. Acceptable Use

You agree to use Social Escape only for your own personal benefit — to schedule simulated incoming calls to your own device. You will not use the app to impersonate real third parties, defraud anyone, or cause harm to others. All calls are placed only to your own device; the app does not place calls to or from real third-party telephone numbers via the public telephone network.

18. Data Retention Specifics

Active account data is retained for as long as your anonymous account exists. When you delete your account via Settings → Delete Account in the app, our backend immediately:

• Permanently removes your profile, balance, custom characters, scheduled calls, push notification tokens, call ledger, and ad-reward records from our active database (Postgres ON DELETE CASCADE covers all related tables).
• Deletes your uploaded character avatar files from Storage.
• Deletes the auth account so the device-stored anonymous identifier becomes invalid.

Note on Lifetime Premium: that entitlement is tied to your Google account on the Play side, not to our anonymous app identifier. Deleting your in-app account does not cancel Lifetime ownership in Google Play — there is nothing to cancel because it's a one-time non-recurring purchase. If you reinstall and use the same Google account, Play will offer to restore the entitlement (ad-removal flag re-applied; the one-time bonus tokens are not re-granted since they were already issued to the deleted account).

Encrypted database backup snapshots may retain residual copies for up to 90 days, after which they age out and the data is permanently gone. Financial records (transaction history with amount, currency, Play order ID, and SKU) are retained for the period required by Serbian and EU accounting and tax regulations (typically 5 to 7 years), even after account deletion — they are unlinked from the deleted user via the CASCADE delete, but the aggregated financial figures persist for audit. Voice audio is never persisted to our servers and is discarded the moment the call ends.

19. Refunds

Refunds for in-app purchases are handled exclusively by Google Play. To request a refund, please contact Google Play support directly at support.google.com/googleplay/answer/2479637. We do not process refunds directly because we do not collect, store, or have access to your payment information.

20. Do We Make Updates to This Notice?

In Short: Yes, we will update this notice as necessary to stay compliant with relevant laws.

We may update this Privacy Notice from time to time. The updated version will be indicated by an updated "Last updated" date at the top of this Privacy Notice. If we make material changes to this Privacy Notice, we may notify you either by prominently posting a notice of such changes or by sending you an in-app notification. We encourage you to review this Privacy Notice frequently to be informed of how we are protecting your information.

21. How Can You Contact Us About This Notice?

If you have questions or comments about this notice, you may email us at aleksandar@arteptech.com, call us at +381 65 227 1799, or contact us by post at:

22. How Can You Review, Update, or Delete the Data We Collect From You?

You can permanently delete the data we hold about you directly from the app: Settings → Delete Account → Delete forever. This is the fastest path and does not require contacting us.

If you prefer, you may also exercise your access, correction, deletion, portability, or consent-withdrawal rights by emailing aleksandar@arteptech.com or submitting our data-request form. We act on verified requests within the time periods required by applicable law (typically 30 days under GDPR; 45 days under most US state privacy laws).